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Thursday, June 8, 2023

Facebook Rolls Out New Comment Moderation Tools For Creators

Facebook Rolls Out New Comment Moderation Tools For Creators – Today, Facebook announced the introduction of enhanced comment moderation tools for creators, making it easier to manage conversations on the platform. The new features include the ability to search comments using keywords, commenter names, dates, and even emojis. Creators will also have the option to take bulk actions like liking or hiding comments, accessible through the comments manager section in the Professional Dashboard.

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Facebook is unveiling a new feature today in celebration of Safer Internet Day. The social media network, owned by Meta, is also introducing moderation statistics in the Activity Log of its Moderation Assist. Moderation Assist proactively regulates new comments on posts based on predetermined criteria set by the creator. With this addition, creators will have access to statistics, such as the number of comments that were hidden in the past 30 days.

Creators can now also view what criteria are met for hiding comments with the inline comment preview and criteria tag in the activity log of Moderation Assist.”Building tools that help keep creators and their communities safe is foundational to Facebook’s creator efforts, and we’ve continued to invest here,” said Bobby Marshall, the leader of Facebook’s creator safety programs, in a statement. 

“We recently expanded Moderation Assist and introduced a Creator Support Hub last year. Today’s updates enable creators to far more easily search comments – by keyword, date, emoji and more – and to take bulk actions around them, such as liking or hiding them. Our goal with these tools is to give creators the time back to do what they do best – create content and build their community.”

Meta has announced the roll-out as part of its commitment to supporting creators and providing a safe environment for interaction with their communities. In the past year, the company has extended live chat agent support to eligible creators and introduced moderation features in professional mode. Meta’s focus is on offering creators increased comment moderation tools and controls.

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